MCON 2018-03-05T10:26:41+00:00

Welcome to MCON

and our brands CRM FACTORY Professional Services and MCON Managed Services.

We are passionate to deliver 360-degree integrated solutions for various industries, with a strong focus on the automotive industry, from websites, portal solutions and e-commerce platforms, to wholesale solutions, connecting to the dealer side, enriched with business intelligence.

Linked with IT implementations, IT infrastructure and hosting, all backed up by 24/7, follow-the-sun support operations.


Professional Services

We bring together the disciplines of marketing and IT to create a branded customer experience throughout the customer life cycle and beyond – no matter if it starts on a website, at a flagship store, or as a phone call to a customer interaction center.

CRM Factory plans and builds IT systems enabling clients to communicate at all customer touch points with their target groups. This includes customer relationship management (CRM), enterprise resource planning (ERP), and business intelligence (BI) projects of all kinds. CRM Factory has created and brought to market integrated solutions for call centers, opinion mining, and dealer management.

Visit CRM Factory Professional Services


Managed Services

MCON provides state-of-the-art IT hardware consulting, operations, and support. This implies hosting, server and network consulting and operations. MCON also offers onsite and remote helpdesk and IT infrastructure rollouts. Other areas are IT process consulting, factory infrastructure project management and consulting, and IT/soft skills training.

We know that a quality business solution comes through expert knowledge, best practices and motivated people. We at MCON provide you with proven, secure, and reliable technologies in accordance with your specific needs. Aiming to give you the best solution within budget and time, we work together with you to overcome any challenges in realizing the IT objectives that have been defined by MCON, in close collaboration with you.

Visit MCON Managed Services

Some Of Our Automotive Customers

Some Of Our Non-Automotive Customers

MCON Constant Growth

Global Presence

Originated in Europe, the group is now a global player with key competencies in emerging markets.

MCON Worldwide

Our Partners

MCON works tirelessly with some of the most effective organizations in the industry around the world to help achieve our goals.
They share our vision and help make that vision a reality. Some of these partners include:

Portfolio Of Services

Digital data driven and innovative solutions

The two brands in synergy provide a broad spectrum of services, offering a 360 degree portfolio as a single source supplier for business consulting and strategy, linking them with IT implementations, business intelligence and IT infrastructure and hosting, all backed up by 24/7, follow-the-sun support operations.

Devoted to innovation, MCON Group recently introduced cardess, the framework solution answering the automotive retail sales and after sales needs for digital disruption.

CARDESS is a framework solution for automotive OEM, organizations and dealers group with sales and after-sales needs that generates value (Business Intelligence, Leads, transactions, cost savings) and customer satisfaction over the various steps of the customer journey with direct access to consumers data.

ROI Proven

OEM Independent

Cross Brand

Data Driven

Everything Begins With A Dialogue


4th floor, Building A, Borui Plaza
26A North Rd. of East 3rd. Ring
Chaoyang District, 100026
Beijing, China

Christian Sproll
Managing Director
T: +86 185 01015962


Schanzenstrasse 34

Soeren Malchow
T: +49 (40) 806008 – 120


2205 Torre Corporativa JV
Avenida Juárez, No. 2925
Colonia La Paz, C.P. 72160
Puebla, Mexico

Thomas Welle
Managing Director
T +52 1 (222) 644 3764


Building 7
Plinganserstrasse 150
Munich, Germany

Christian Dietrich
T: +49 (40) 806008 323


Prvního pluku 347/12A
186 00
Praha 8-Karlín
Prague, Czech Republic

Martin Matej
Branch Manager
T+420 776 669 616


A7/7102, SoHo 501
Liyuan Road
Shanghai, China

Marco Sentinelli
CMO Global
T: +86 130 0129 9790


KS 5F Risona Kudan Bldg. 1-5-6,
Tokyo, Japan

Christian Sproll
Managing Director
T: +86 185 01015962