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Over 20 years creating innovative and digital data driven solutions to increase the value of sales and after-sales business.

Welcome to MCON

We are passionate to deliver 360-degree integrated solutions for various industries, with a strong focus on the automotive industry, from websites, portal solutions and e-commerce platforms, to wholesale solutions, connecting to the dealer side, enriched with business intelligence.

Linked with IT implementations, IT infrastructure and hosting, all backed up by 24/7, follow-the-sun support operations.

CRM FACTORY
PROFESSIONAL SERVICES
MCON
MANAGED SERVICES

Some of Our Clients Worldwide

“The consultants from CRM Factory in our office are trusty partners. They have a very good insight of our application and proactively provide us a lot of support. This is what I am most satisfied with.”


Chris Tan, Project Manager - Volkswagen Finance China

The CRM Factory team, has been very supportive, initiative and friendly. They always show strong communication skills and organizing ability, even handling pressure well during hard times. Thanks a lot for your contribution to the Market China BI.


Elena Yuan, Project Manager - Volkswagen Finance China

As Project Manager, I am really impressed. Your knowledge and responsibility in the whole project period was excellent. I also would like to share that the Central Payment Gateway (CPG) project got the 2015 Volkswagen Financial Services Global IT award.


Peter Li, IT & Project Manager - Volkswagen Financial Services CPG

Really happy to have CRM FACTORY on board for our CRM strategy project.


Mathieu Herout, CFO - Sinodis

I’m very impressed with the high expertise/high performance/working behaviors/problem handling skills of your Testing managers, Both of Biz and IT appreciate their great contribution in Testing phase which in the end ensured high delivery quality and achieved a successful go-live. In total it is a very pleasant experience to work with you in our project.


David Du, Project Manager - Volkswagen Finance Center

Great workshop, very well prepared. Wish every Friday would be like this!


Jon Roach, Senior Manager - Porsche Experience Centre

MCON Constant Growth

CRM Factory logo
CRM Factory Wiesbaden, Germany July 1998
MCON Karlsruhe, Germany February 2004
MCON logo
MCON logo
MCON Beijing, China February 2009
CRM Factory Beijing, China February 2009
CRM Factory logo
CRM Factory logo
CRM Factory Munich, Germany February 2009
MCON Hamburg, Germany April 2009
MCON logo
MCON Group logo
MCON Group St Gallen, Switzerland May 2010
CRM Factory Shanghai, China May 2014
CRM Factory logo
MCON Japan Tokyo, Japan May 2017
MCON Maxico Puebla, Maxico May 2017
MCON Beijing, China July 2008
MCON logo
CRM Factory Beijing, China February 2009
CRM Factory logo
MCON Group
St Gallen, Switzerland
May 2010
CRM Factory Shanghai, China May 2014
CRM Factory logo
CRM Factory Wiesbaden, Germany July 1998
CRM Factory logo
MCON logo
MCON Karlsruhe, Germany February 2004
CRM Factory logo
CRM Factory Munich, Germany February 2009
MCON logo
MCON Hamburg, Germany April 2009
MCON Japan Tokyo, Japan May 2017
MCON Mexico Puebla, Mexico May 2017

Portfolio of Services

Digital data driven and innovative solutions.

The two brands in synergy provide a broad spectrum of services, offering a 360 degree portfolio as a single source supplier for business consulting and strategy, linking them with IT implementations, business intelligence and IT infrastructure and hosting, all backed up by 24/7, follow-the-sun support operations.

cardess® is a framework solution for automotive OEMs, organizations and dealer groups with sales and after-sales needs that generates value (business intelligence, leads, transactions, cost savings) and customer satisfaction over the various steps of the customer journey with direct access to consumers data.

ROI Proven

OEM Independent

Cross Brand

Data Driven

Insights and News

Get to know our culture, our views on technology, what people are talking about, open position, even parties and other happenings!


Our Partners

Our Global Presence

Map of MCON office location Beijing Tokyo Shanghai Prague Hamburg Munich Puebla

Swipe up

Beijing

Tobias Bruckert

Executive Director

tobias.bruckert(at)mcon-group(dot)com


15A/16A, 4F, Bldg. A, Borui Plaza, 26A North Rd. East 3rd Ring, Chaoyang District, 100026, Beijing, China
Hamburg

Schanzenstrasse 34 20357 Hamburg, Germany
Prague

Martin Matej

Branch Manager

martin.matej(at)mcon-group(dot)com


Prvního pluku 347/12A, 186 00 Prague 8, Czech Republic
Munich

Mettlacherstrasse 5, 81379 Munich, Germany
Shanghai

A7/7102 SOHO 501, Liyuan Road, Huangpu district, 200023, Shanghai, China
Tokyo

Christian Sproll

Managing Director

christian.sproll(at)mcon-group(dot)com


KS 5F Risona Kudan Bldg. 1-5-6, Kudanminami Chiyoda-ku Tokyo, Japan
Puebla

Thomas Welle

Managing Director

thomas.welle(at)mcon-group(dot)com


2205 Torre Corporativa JV, Avenida Juárez, No. 2925. Col. La Paz, Puebla C.P. 72160, Mexico
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